Hi! I'm Paige.
I am an energetic, ambitious, collaborative, strategic and operational UX Researcher. I have a background in qualitative, participatory action research and have worked on product teams in various capacities (product management, product training, QA, digital communications). Currently, I'm helping to build Delta Dental of Washington's (DDWA) UX research program, leading and paving the path for future growth of UX research at DDWA as the first and solo UXR.
I manage research operations for my studies, strategize with stakeholders on the vision for our research program, and conduct end-to-end qualitative generative and evaluative research for the DDWA website - a new SaaS product serving brokers, employers, providers and members. I lead vendor management with UserZoom, participate in research ops tool evaluation for the program, and recently helped hire a Research Coordinator and Quantitative Analyst for a new Customer Insights team at DDWA.
I've been mentored both on the job and through programs such as the Nielsen Norman Group (UX Certificate), Seattle School of Visual Concepts, Hexagon UX, User Research Academy, UXPA and the UXR Collective.
I am also an active UX research mentor myself, I'm always looking to connect with other researchers - say hi! :)
A cultural anthropology major in college, UX is a natural fit. I enjoy learning about people and examining how they interact with their environment. I believe successful, engaging products are the result of listening to what people need, what they care about and their motivations.
Ambitious, motivated and tireless inside and outside of work, I'm a constant explorer. I get excited about teamwork, communication and problem solving (especially when it involves backpacking in the mountains, planning a new long-distance swim adventure or working with a product dev team).
Outside of work, I enjoy hiking and camping; painting quirky, colorful outdoor-inspired scenes; practicing yoga and meditation; sailing and kayaking; WWOOFing and gardening; road-tripping throughout the beautiful PNW and west coast; running; long-distance open water swimming (recently featured in the Mountaineers, too), antiquing, and starring in the occasional music video produced by local Seattle artists. I'm active and always ready for the next great adventure!
I also recently wrote a children's book using all of my paintings - you can buy it on Blurb.com!
WHAT PEOPLE SAY
Kendall Avery, User Experience Researcher II, Uber
"Paige and I met at a networking event and I'm so happy that our connection has lasted since.
Paige is someone I can count on to have energizing conversations with around new trends and techniques within the research community. Her dedication to skills development and the way that she engages with her peers elevates the quality of our work, too. When I think determination and growth mindset, Paige stands out among the rest."